05 December 2025
By accessing or using this website and any services offered herein, you agreed to be bound by the following Terms and Conditions. Please read them carefully before making any purchases. If you do not accept these Terms and Conditions, you must refrain from using this website.
This website is owned and operated by SWG Hydrogen (M) Sdn Bhd (“we,” “us,” or “our”). All content, including text, images, logos, and product information, is the property of SWG Hydrogen (M) Sdn Bhd and is protected by intellectual property laws and other applicable laws. You agree to use this website for lawful purposes only and in accordance with these Terms and Conditions. Any articles, information or content published on this website must be read subject to these Terms and Conditions.
By using this website, you confirmed that you have read, understood, and agreed to these Terms and Conditions.
We sell bottled Hydrogen Rich Water, Alkaline Water, Sparkling Water and related products as displayed on this website. Product descriptions, availability and specifications are subject to change without prior notice and at our sole discretion. Product images shown are for illustrative purposes only; actual packaging or appearance may vary. All orders are subject to our acceptance and stock availability. We reserve all rights to cancel or refuse any order.
Prices are displayed in Malaysian Ringgit (RM) and are inclusive of applicable taxes unless stated otherwise. Payment must be made using the methods provided at checkout page of this website. We reserve the right to correct any pricing errors at any time. We also reserve the right to cancel any order if payment is not authorised or if fraudulent activity is suspected.
Promotional offers, discount codes, and special deals are subject to specific terms and conditions and may not be applicable to all products or categories or services available on this website. We reserve the right to amend, suspend, or cancel any promotion or discount without prior notice. Promotions cannot be combined with other offers unless explicitly stated. We reserve the right to refuse, revoke, or reclaim any promotion in cases of suspected abuse, fraud, or violation of these Terms and Conditions.
We deliver to locations within Malaysia. Delivery times may vary depending on your location and availability. Estimated delivery times are provided for convenience but are not guaranteed. Shipping fees will be calculated at checkout and you shall pay all applicable shipping charges. Risk of loss passes to you upon the collection by the courier or upon delivery of the Products to the provided address by the courier team. We shall not be liable for any loss, damage, or misdelivery resulting from incorrect or incomplete address information or failure to take delivery.
Please refer to our Return Policy for detailed instructions on returns and refunds related to defective or unsatisfactory products.
When you register an account or provide personal information, you agree to supply true, accurate, current, and complete information. You agree to maintain and promptly update your account information to keep it accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and password and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use or security breach involving your account. We reserve the right, in our sole discretion, to suspend or terminate accounts where we suspect any unauthorised, fraudulent, or improper use. We shall not be liable for any loss or damage arising from your failure to safeguard your account information from any unauthorised use of your account, or from your failure to comply with these responsibilities.
By registering an account, you consent to receiving updates, newsleters, and promotional materials and other communications from us. You may opt out of receiving marketing communications at any time by contacting our customer service team using the contact information provided on this website. We reserve the right to modify, suspend, or terminate your account at our sole discretion, including for breaches of these Terms and Conditions or any applicable laws.
You agree not to:
We may, at our sole discretion, impose limits or restrictions on your use of this website at any time. For security, technical, maintenance, legal, regulatory, or compliance reasons, or in the event of any actual or suspected breach of these Terms and Conditions, we reserve the right to withdraw, suspend, modify, or remove access to this website or any part of its functionality at any time without prior notice to you. We are not liable for any loss or inconvenience you may suffer as a result of such actions.
All content on this site, including text, graphics, images, trademarks, logos, designs, and other materials, are owned or licensed to us, our related companies, or third-party owners. All such content remains the property of its respective owner and is protected by applicable intellectual property laws. Unauthorised use, distribute, exploit, duplicate, modify, publish, display, transmit or use any content in any manner is prohibited without prior written consent.
Our website may contain links to other websites, content or resources that are owned or operated by third parties. We do not endorse and are not responsible for their content or practices. We disclaim all warranties, express and implied, regarding the accuracy, value, legality, reliability, or suitability or otherwise of any materials or information contained on linked websites. Your access to and use of such websites are entirely at your own risk. You should carefully review the terms of use and privacy policies of any third-party websites that you visit.
This website and products are provided "as is" without warranties of any kind. We do not guarantee accuracy or completeness of display of information on this website and shall not be liable for any damages or loss arising from your use of this site or products. While we provide general information about our Products, we do not make medical claims. Our Products should not replace professional medical advice or treatment or other professional advice or intended to be comprehensive. You are responsible for determining the validity, quality and relevance of any information, material or service assessed and to take appropriate independent advice before acting or relying on any of it to ensure that it meets your particular requirements.
Although we use our best endeavors to confirm the accuracy of any information published on this website, you agree that we shall not be held responsible for inaccuracies or errors caused by incorrect information supplied to us or by manufacturers or suppliers changing product descriptions and specifications without notice to this website or us. You agree to make your own inquiries to verify information provided and to assess the suitability of products before you purchase.
Neither us nor any third party will be liable for any errors in content, or for any actions you take in reliance on them. Neither you nor any other person may hold us responsible for any loss, damage, claim, or liability arising from or in connection with the use, transmission, or delivery of any content made available on this website.
The use of the information on this website is at your own risk. We and any of our related company exclude all liability in respect of any injury, loss or damage whether direct, indirect, consequential, or otherwise, arising out of or related to the use or inability to use this website or any content, materials, or services provided through it, reliance on information obtained from this website or any communication, including via email, originating from this website.
Your personal information will be handled according to our Privacy Policy. By using this website, you consent to our Privacy Policy.
These Terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts in Malaysia.
We reserve all right to update or modify these Terms and Conditions at any time without prior notice at our sole discretion. Updates will be effective upon posting on our website. Continued use of our website after updates constitutes your acceptance of the revised Terms.